Start using your AT&T Protect Advantage benefits
Our ProTech experts can help with virtually any question you have about your device.
HomeTech Protection Customer? Sign in hereSign in here
New device setup
If you find yourself asking, “How do I…,” “Can I…,” or “Help!” a ProTech is ready to answer your questions. Our ProTech experts can assist in activating your device, transferring your info, and setting up voicemail.
Replace or repair
Don’t let a lost or damaged device ruin your day. With an unlimited number of claims and $0 screen and back glass repairs1 for eligible devices, you can have your phone repaired or replaced as soon as the same day2.
Performance Promise
Keep your device running at its best with periodic checkups and in-person sessions to improve speed, signal and battery performance, even get your phone sanitized and cleaned. If your battery isn't working like it should, a ProTech expert will let you know if the battery is eligible for replacement.
Unlimited photo and video storage
Free up storage for apps and other files while keeping your precious memories safe.
• Enjoy at no extra cost
• Count on automatic backup and syncing
• Put your entire photo collection at your fingertips
Streaming support
Set up and optimize AT&T streaming services for the best entertainment experience.
• Minimize buffering so your movie keeps streaming
• Identify WiFi dead zones
• Improve your WiFi speed
Not enrolled yet?
Pick the coverage that’s right for you and relax knowing that your mobile world is protected.
1 Unlimited Screen and Back Glass Repairs are available for certain devices, in select locations, which are subject to change at any time. Newly launched device models may not be eligible for repair. Visit asurion.com/claims/att to check current eligibility.
2 Same-Day Replacement: Available for select devices in select areas and is subject to parts and technician availability. Claims must be filed and approved by 4pm. Eligibility is determined at time of claim approval and is contingent on certain criteria.